FAQ
Some of the things to consider when hiring a janitorial service to clean your business office or commercial property should be finding out if they have handled any properties of the same size as yours. Ask questions about the products they use, their employees, policies, etc. Inquire about insurance and licensing; make sure the company is up to date. At Simply Clean Commercial Cleaning we pride ourselves in having all of these areas covered. For you convenience, we have compiled a list of frequently asked questions, if you your question is not answered in this section, please do not hesitate to give us a call at 727-798-2033, we’d be happy to assist you.
Do you offer any types of discounts?
Yes, we offer a multiple-office discount. For more information please contact us at 727-798-2033.
What type of products do you use to clean the facilities?
We use only environmentally-friendly products from the most trusted industries on the market.
Am I required to sign a contract for services?
No, we offer our services to you on a contracted or non-contracted basis and provide you with weekly, bi-weekly, monthly and one-time services.
What services will you provide in my office?
We start with a consultation, so we may better understand your needs and expectations. According to your needs, we perform all the duties listed on our services page, unless otherwise requested. All of our cleaning professionals are highly trained to clean your office and must meet our high expectations.
How do you access my property?
We must be able to access your property in order to provide you with the services you have requested. There are several ways to accomplish this; you can leave a key on file in our safe, leave the key in a designated area or you can meet the cleaner. The easiest way for us to provide you with service is to leave a key on file.
How many people will be in my office at one time?
Usually, only one person cleans your office. If the appointment is to clean multiple offices or floors, or you have requested a special project such as spring cleaning, we may send 2-3 people depending on the size of the project.
Do I have to be present at the time of the scheduled cleaning?
This option is totally up to you. Most of our clients are not. For security reasons, only the professional who cleans your business has access keys.
What if my cleaning falls on a major holiday?
We will call you and reschedule your cleaning date; we try to be observant of major holidays and not scheduling cleaning during those days unless requested by the customer.
What are the cancellation/rescheduling policies?
If it’s necessary to cancel your regular cleaning day, we require 24-hour advanced notice.